Ensuring the Quality of Social Welfare Services
Standards and Regulations
The Social Care Standards Authority publishes sets of Social Regulatory Standards which establish the requirements which a licenced service provider must meet. These serve as a guideline to service providers to ensure that the dignity, safety and wellbeing of service users is respected. They also serve as an indication to service users and their relatives of the level of service which they have a right to expect.
Get Licensed
The Social Care Standards Authority is responsible for verifying the integrity of social welfare service which fall under its remit and to issue licences to the services which are following its standards.
Feedback
We encourage all persons with queries or concerns about a social welfare service to get in touch with the Authority. We would also be pleased to hear about any positive experiences or other feedback which you may wish to bring to our attention.
12 Social Regulatory Standards published to date.
SCSA Annual Report
2023 Highlights
0
Recommendations Issued
0
Feedback Cases Received
0
Visits Made
In 2023,
2495 visits were conducted by the SCSA's Inspectorate and Enforcement Units
About SCSA
The Social Care Standards Authority was set up by Act No. XV of 2018 of the Laws of Malta, which give the Authority the autonomy to regulate and monitor the social welfare sector in Malta and Gozo.
At SCSA, we value dialogue and collaboration with all stakeholders since we believe that the topmost priority of everyone involved is the wellbeing of the vulnerable members of our society.
The Social Care Standards Authority’s aim is to guide and regulate social welfare service providers whilst ensuring that service users’ rights are respected and that their voices are heard. The SCSA licences all persons or entities wishing to operate a service which falls within the social welfare sector and monitors them to ensure that they offer services which meet the requirements set by the Authority.
The Authority regulates services for persons with disabilities, children in alternative care, services for persons with problems related to substance abuse and other addictions, shelter-based services and community services. The services the Authority regulates also vary in their nature, ranging from residential services and day centres to office-based services.