SCSA aims to collaborate through dialogue with social welfare service providers to ensure that the best practices and standards are implemented for the benefit of service users. In doing so, all potential service providers who wish to operate a social welfare service are invited to contact the licencing unit within SCSA to initiate the licencing process during the initial stages of setting up. The licencing unit guides potential service providers or existing service providers in submitting the required licencing application form.

The licencing is responsible for vetting all applications and is responsible for issuing new licences as well as renewing existing ones based on the documentation submitted with the application and the assessments undertaken by the Inspectorate Unit. Hence, when SCSA is informed of a new service by a service provider, a pre-licencing meeting is held to discuss aims and sector involved. Following, a complete application form is received and vetted by licencing office, a pre-licencing site visit will be set-up. Both for new services and for renewal of licences, decisions shall be served within fifty days from date when application is received.  

Application form can be accessed from the below link.